Privacy

This page describes the site as it exists today: a 96-well plate planner and an Illumina index checker that run in the browser, plus a Cell Ranger FASTQ renamer that is not yet available to download, and Copper Data, a researcher interface over lab AWS storage that is also not yet available.

What we collect now

If you join a waitlist, we collect the email address you submit, the tool you asked about, the page path, and any advertising attribution parameters already on the visit (for example utm_campaign). We use that only to tell you when the tool is available and to understand which listing brought you here.

If you buy seats or manage people on a lab, we store the billing email, lab name, seat assignments, and hashed one-time codes. We do not store scientific files. Unlock is email and a six-digit code. Product keys are not shown in mail or on the recover page.

If you email us, we keep the correspondence needed to reply.

Analytics

We use privacy-oriented page analytics (page views and named funnel events such as landing views and waitlist submissions). First-party counts of those same named events are stored so we can operate the site; they are visible only on a private operator console. We do not collect scientific file contents, sample identifiers, or other research payloads for analytics. We do not run a third-party ad pixel until a paid campaign is actually running.

What we do not collect

We do not want patient-identifiable information or PHI. Do not upload or email it. We are not set up to hold it.

Scientific files

The plate planner and the index collision checker parse CSV and XLSX files in your browser. Sample tables and index lists are not uploaded to Copper Scientific servers. The planned Cell Ranger FASTQ renamer will run on your machine and will read filenames only. Sequence files will not be opened or uploaded. Copper Data will read and write catalog events in the lab’s AWS bucket using credentials the lab provides; scientific objects stay in that account. Future tools that do process files on a server will say so before you submit, and those files will be temporary working objects deleted after the job.

Retention and contact

Waitlist addresses and lab billing emails are kept until you ask to be removed, a notice has been sent, or a refund closes the lab. Email hello@copperscientific.com to access, correct, or delete your waitlist entry or lab record.